“What I like the most is
meeting people here, making
friends and helping Margaret
with activities and outings. I
enjoy being with the staff as
they’re friendly, and very
helpful and kind.”
The first step – is to contact us for an initial meeting. We’ll be
pleased to show you around so that you can see for yourself if we’re right for you or your loved one.
Once you’ve decided – we’ll arrange a pre-admission assessment, which will help us to understand your needs and prepare for any specific requests.
One or two days before admission – you’re welcome to have access to your room, so that you can prepare it with personal possessions.
On the first day – you’ll meet your named nurse and/or named carer, perhaps some of the other Residents if you’d like to, and we’ll do everything we can to make sure you feel at home.
Four weeks after admission – there will be a full review of your care plan to assess whether you’re satisfied, and if you’d like to remain here. At this stage (and at each monthly review after that) the care plan can be altered to ensure that you receive the care that’s exactly right for you.
Once you’ve decided – we’ll arrange a pre-admission assessment, which will help us to understand your needs and prepare for any specific requests.
One or two days before admission – you’re welcome to have access to your room, so that you can prepare it with personal possessions.
On the first day – you’ll meet your named nurse and/or named carer, perhaps some of the other Residents if you’d like to, and we’ll do everything we can to make sure you feel at home.
Four weeks after admission – there will be a full review of your care plan to assess whether you’re satisfied, and if you’d like to remain here. At this stage (and at each monthly review after that) the care plan can be altered to ensure that you receive the care that’s exactly right for you.
