Situated in Styal, a tranquil suburb in Cheshire, Eden Mansions is a classic dwelling – homely in appearance and atmosphere. Set amongst open fields, there is a feeling of being in the countryside, yet it is not far from Wilmslow, making local amenities accessible.
Encircling a courtyard the house is integrated with the grounds to provide several exits onto secure gardens that enable residents to move freely without feeling restricted.
In keeping with current theories and practices relating to suitable environments for people with Dementia, the home has been decorated to enable stimulation and orientation. This has been achieved by applying different colour schemes in distinct areas in addition to special signage; this enables our residents to find their way and know where they are. There are themed pictures around the corridors that prompt reminiscence and a fully equipped sensory room.
Types of Care
The home operates as three separate wings so that care and support can be focused to meet the varying types and levels of need of the people living in the home.
Capesthorne wing (27 bedrooms) provides care for people who are in the early to middle stages of dementia. The primary aim is to assess needs in the context of life history, personality, known habits and lifestyle, emotional health and medical conditions. Encouragement and support are provided in daily living activities in accordance with individual choices and preferences.
Ashley wing (23 bedrooms) provides care for people who are in the middle to late stages of dementia and require emotional / psychological support in addition to nursing care for physical and medical conditions. The primary aim is to assess needs in the context of life history, personality, known habits and lifestyle, emotional health and medical conditions. High levels of encouragement and assistance are provided in daily living activities in accordance with individual choices and preferences while clinical health risks are managed.
Dementia / Mental Disorder
Chester wing (23 bedrooms) provides nursing care for people who have dementia and / or mental disorders that result in complex behavioural issues. The primary aim is to understand the causes or triggers in the context of life history, personality, known habits and lifestyle, emotional health and medical conditions. Support or supervision is provided to overcome their difficulties, thereby preventing or reducing the behaviours, as far as possible. Here, residents receive high levels of psychological and nursing intervention and support or assistance with activities of daily living.
Stanneylands (25 bedrooms) provides care for people with enduring physical conditions or conditions resulting in physical disability. The primary aim is to assess needs in the context of remaining abilities, habits and lifestyle. Support or assistance is then provided in daily living according to individual choices and preferences while clinical health risks are managed.
We can facilitate long or short term care, respite, convalescence, placement whilst waiting for specialist external assessment for a permanent care package, hospital admission avoidance and packages for people with complex or unstable needs (Continuing Healthcare). Dedicated care is also provided for people who are approaching the end of their life.
Services included in basic fees
- Accommodation, light, heat and water
- Individual personal care and support, FNC is retained as nursing charges
- All meals
- Laundering of personal clothing and linen
- Activities and entertainment
Services available at extra cost
- Dry cleaning if required
- Personal clothing
- Toiletries and other items of luxury or personal nature
- Outings or day trips
- Meals provided by the home for a friend or relative
- Any therapies that are not referred by the NHS
- Newspapers and magazines
- Phone calls as per individual charges
- Private healthcare appointments
- Transport to private outings or appointments.
What people said about us.
“An absolutely wonderful home. I hated hospital and was wary coming here but I love it. I prayed to the angels and they brought me here.”
“The staff at all levels are well trained, very caring and show great respect for the resident’s dignity.”
“Very enjoyable work environment and the residents are all so friendly. I like talking to them and looking after them”
“The home is excellent.”
J.H.H - RELATIVE
“Staff are very understanding, considerate and respectful. I am very satisfied by the healthcare provided. The home is clean and garden is well maintained. I am very pleased with the manager, accessible at all times.”
C. J - RELATIVE
“The staff are always kind, helpful and considerate. The home is very well maintained in and out. Considering the amount of laundry they have to do the service is very good. Great from cleaner to office staff. Always polite, kind, helpful and well informed about the clients.”
“Level of care is excellent. Whole environment is very clean. Management should be congratulated for ensuring regular maintenance. Grounds are exceptionally lovely, beautiful plants, garden, furniture and kept very clean.”
“The home is a very friendly happy place. I find all members of staff very caring and professional at all times. Doris, Anna and Liz do an excellent job.”
H.M.H - RELATIVE
“The staff on the unit, without exception, are caring/concerned.”
K.T - RELATIVE
“The staff always act quickly to any change in Dad’s condition. They are all happy, friendly and approachable. They all work very hard and are kind and caring to clients.”
J.P - RELATIVE
“The home takes care of Edna’s needs in all aspect very well indeed. I am very impressed with all aspect of care at Eden Mansions”
G.Y - RELATIVE
“A wide variety of activities are available. The meals are very well prepared and tasty. My dad always looks well groomed, clean shaven and well-presented whenever any of my sisters or visitors have gone to see my Dad. The healthcare that my Dad receives has always been good and we are kept informed of any changes or accidents he may have had. The home is always welcoming. The staff are polite and attentive to both residents and family and it was a key factor that there weren’t any unpleasant smells when I first visited the home, which is still maintained now. The staff seem happy and professional.”
A.F - RELATIVE
What CQC said about us: Excerpts from the September 2012 Inspection Report
Relatives of people who used the service that we spoke with told us: “I have no worries at all – I feel my family member is completely safe.” “The care is excellent my family member is really well cared for.” “The staff are very welcoming and friendly.”
Another relative told us they were upset when they found out their family member had to “go into care” but told us that they were “very happy with the care” at Eden Mansions and said: “I can’t praise the staff enough” and: “The care here is phenomenal, there is a lot of love about”
“The staff are kind; they are very good I would definitely recommend this home.”
The General Practitioner (GP) we spoke with was happy with the way the service was being managed and had raised no concerns. The visiting GP told us: “The nurses are knowledgeable about the people they care for and the way staff present today is the same as any other day, approachable and respectful.”
Limited information was obtained from some of the people who used the service due to their dementia care needs or communication difficulties. We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. Our findings were that people who used the service were treated in a respectful manner. We heard staff use appropriate tones of voice to meet people’s needs and people who used the service were comfortable and responded well to the staff when they were engaged in conversation or activity.
We observed that staff were unhurried and were seen to be respectful and kind when attending to people’s needs. The home’s atmosphere felt calm, relaxed and peaceful. The staff approached people who lived in the home in a friendly, supportive and professional way.
People were given choices of food or drinks for example, or where they wanted to eat their meal. We observed staff suggest activities which people chose to engage with or not. Some people enjoyed one to one chats with staff. Others sat in small groups interacting either with ball games or with music reminiscence for short periods in corners of the communal lounge. People who chose not to be involved were still able to have quiet undisruptive time to relax.