Blenheim House nestles on the corner of a tree-lined terrace, featuring traditional bay-fronted Victorian houses. This is a particularly popular home, and visitors often comment on the friendly, happy atmosphere here.
There is a bright sunny conservatory that offers a beautiful view of the surrounding area. There’s plenty of interest nearby too, with the Durdham Downs and local shops and services all within walking distance.
Type of Care
Blenheim House offers care for people with enduring physical conditions or conditions resulting in physical disability. The primary aim is to assess needs in the context of remaining abilities, habits and lifestyle. Support or assistance is then provided in daily living according to individual choices and preferences while clinical health risks are managed.
We can facilitate long or short term care, respite, convalescence, placement whilst waiting for specialist external assessment for a permanent care package, hospital admission avoidance and packages for people with complex or unstable needs (Continuing Healthcare). Dedicated care is also provided for people who are approaching the end of their life.
Services included in basic fees
- Accommodation, light, heat and water
- Individual personal care and support, FNC is retained as nursing charges
- All meals
- Laundering of personal clothing and linen
- Activities and entertainment
Services available at extra cost
- Dry cleaning if required
- Personal clothing
- Toiletries and other items of luxury or personal nature
- Outings or day trips
- Meals provided by the home for a friend or relative
- Any therapies that are not referred by the NHS
- Newspapers and magazines
- Phone calls as per individual charges
- Private healthcare appointments
- Transport to private outings or appointments.
What people said about us.
“I love being at Blenheim, the care is very good, all the staff are very friendly and nothing is too much trouble. I really wouldn't want to be anywhere else.”: RESIDENT
“I have been working here 21 years and I still love looking after the residents. It’s like home from home; Blenheim has a lovely warm happy atmosphere.”: STAFF MEMBER
“It’s absolutely excellent here. You've got this lovely atmosphere which is wonderful, the home always smells very nice never even a hint of urine. It’s just a shame mum is confined to bed and can’t make full use of all that’s available to her.": FAMILY MEMBER
“Food always looks very good, especially for people on special diets.”: FRIEND
What CQC said about us: Excerpts from the August 2013 Inspection Report
Every person who we spoke with had positive experiences to share with us about the assistance from the staff and life at the home. Examples of comments people told us included, “I would say it was beautiful here, the staff are nice, it’s nice here and I'm happy here”, it is a good home, and it is always kept nice and clean”, “the staff treat me with respect and they look after me reasonably well”, and “my carer today is brilliant she respect and they look after me reasonably well!, and “my carer today is brilliant she seems to be on top of everything, there is another carer who is very attentive as well”.
Examples of comments people made included "they are all nice here, my named carer has always got a smile on her face", and "the manager is a lovely woman she is like a sister to me".
The staff also provided support to people using different approaches and at different times during the day. We heard the staff ask people when they wanted to be assisted and what sort of help they would like.
Every person we spoke with praised the quality and the choice of meals that they were served at the home. Examples of comments people made included “the food is lovely, they come round and ask me every day what would I like to eat”, and “the food is always served nicely”.
We saw that people were provided with a choice of suitable and nutritious food and drink during the day outside of mealtimes. We saw staff took a trolley around the home with drinks and snacks on it to offer people in their rooms as well. This demonstrated that action was taken to ensure people consumed enough food and fluids for their needs.
Everyone we spoke with told us they were happy with the way the staff treated them at Blenheim House. People told us that the staff were all polite and no one was ever unpleasant or abusive. People also told us that the staff never tried to tell them what to do.
Everyone we spoke with confirmed that they saw the manager regularly. One person said the manager was “a very nice person”, another person said,“she is very approachable”. We were also told “she pops in on me every day and asks me how I am”.